Loss Run Pro, LLC (“LRP”) leverages technology to improve the insurance industry and we believe that everyone has a right to privacy. We also believe in providing transparency on how we collect, process and share personal information.
This Privacy Statement (“Privacy Statement”) describes our privacy practices for individuals in the United States when we processpersonal information in connection with providing LRP’s subscription software services, e-signature services,any other LRP products or services, or any third-party products or services used by LRP in connection with the foregoing (collectively, the “LRP Platform”).
In order to access the LRP Platform, the data youprovide to us becomes a part of your LRP Account. The personal information contained within your LRP Account is the combination of information that LRP has about you. Your LRP Account includes your credentials; your name and contact details; payment information; information about your activities on the LRP Platform; and the content you place in the LRP Platform.
Some experiences and services within the LRP Platform allow you to interact with an organization (such as your employer). If you are granted access to an organization account, the owner of the organization or a designated administrator may control and administer details of your account, for example, by deciding your access rights; making decisions about your personal information; or requiring you to take certain actions. If your access rights are amended by the owner or designated administrator, then you may lose access to the information that lives in the organization. Your use of the LRP Platform as part of an organization’s account may be subject to the organization’s policies, which may be different from this Privacy Statement. We are not responsible for the privacy or security practices of other organizations, and you should consider both the organization's policies and whether you are comfortable enabling the organization with access to your information prior to interacting with those organization’s LRP Accounts.
The personal information that we receive about you depends on the context of your interactions with LRP. Personal information that you provide may also depend upon what services or experiences you use, your location and applicable law.
We may collect certain information about you when you access or use the LRP Platform. This may include:
We collect and process personal information from you only where:
We may also use your personal information for other purposes that are compatible with the disclosed purposes if and where this is permitted by applicable law.
From time to time, we may need to share your information in the following circumstances:
With your consent. We share your information with third-parties when you have requested us to do so.
With insurance carriers. A fundamental component of the LRP Platform includes generating and transmitting loss run requests containing personal information (of both brokers and their customers/insured parties)to insurance carriers.
With hosting services. LRP may use third-party web hosting and server services, and therefore information you provide to LRP may be shared and stored with such third parties in connection with their provision of those services to LRP.
For research. With appropriate controls, we may share information with thirdparties for research purposes or to publish academic or policy-related materials.
For joint sales, promotions and events. We may share your information with thirdparties who are jointly providing sales initiatives, promotions or events with us.
For mergers and acquisitions. If we are involved with a merger, asset sale, financing, liquidation, bankruptcy, or the acquisition of all or part of our business to another company, we may share your information with that company and its advisors.
Sales of personal information to third parties. We do not and will not sell your personal information to third parties. We may share personal information with thirdparties for the business purposes described in this Privacy Statement.
With our affiliates and subsidiaries. We may share your information with and among our affiliates and subsidiaries for everyday business purposes (as described in this Privacy Statement) as well as for marketing purposes.
Other companies’ products, services and applications may use or integrate with our LRP Platform, or otherwise be offered through our LRP Platform (“Non-LRP Services”). If you choose to link, sync or otherwise use any of these Non-LRP Services you consent and direct LRP to share your information, including personal information, to the company providing the Non-LRP Services. Non-LRP Services are subject to the applicable terms and privacy statement of the company providing the service.
Any information you choose to share on social media may potentially be visible to a global audience and will be subject to the social media provider's privacy policies (not this Privacy Statement). You should take care only to share information on social media that you are comfortable sharing.
LRP may use advertising networks and other providers to display advertising on our LRP Platform or to manage our advertising on other sites. Our advertising partners may place cookies on unaffiliated websites in order to serve advertisements that may be relevant to you based on your browsing activities and interests and determine the effectiveness of such advertisements. You may be able to opt-out of such interest-based advertising by visiting Digital Advertising Alliance's Network Advertising Initiatives.
We may share your information with thirdparties for legal reasons, including:
Regardless of your location, we believe that all persons should have privacy and information protection rights and choices.
Depending on where you live, you may have certain state-specific legal rights with respect to your personal information that we collect and process.
If you are an individual in the United States, you can file a request or take action on one of your rights by contacting us at the contact details provided under the section “How to contact us.”
If you are a California resident, you may have the following rights:
Verification.In order to protect your personal information from unauthorized access or deletion, we may require you to verify your login credentials before you can submit a rights request. If you do not have an account with us, or if we suspect that your account has suffered fraudulent or malicious activity, we may ask you to provide additional personal information for verification. If we are subsequently unable to confirm your identity, we may refuse your rights request.
Authorized agents. You may use an authorized agent to submit a rights request. If you do so, the agent must present signed written authorization to act on your behalf, and you may also be required to independently verify your identity or your legal authority or ownership of the personal information with us.
Access. You may have the right to access the categories of personal information we have collected about you, the sources from which that information was collected, the business or commercial purpose for collecting your personal information, the categories of third parties with whom we share your personal information, the specific pieces of personal information we have collected about you, the categories of personal information we sold about you, the categories of third parties to whom we sold personal information about you, and the categories of personal information we disclosed for a business purpose.
Deletion. You may have the right, under certain circumstances, to request that we delete the personal information you have provided to us.
Non-discrimination. You have the right to be free from discrimination related to your exercise of any of your California privacy rights.
Please note that we may claim legal exemptions for certain types of personal information from all or certain parts of the CCPA pursuant to various CCPA exemptions
Unless you specifically ask us to delete your personal information as explained in section “Your information rights and choices,” above, we retain your personal information as long as it is necessary to comply with our data retention policies and obligations. For example, we may maintain your LRP Account for our legal or regulatory compliance needs (e.g. maintaining records of transactions you have made with us), to exercise, establish or defend legal claims and to protect against fraudulent or abusive activity on our service.
There may be occasions where we are unable to fully delete or de-identify your information due to technical or other operational reasons. Where this is the case, we will take reasonable measures to securely isolate your personal information from any further processing until such time as we are able to delete or de-identify it.
If you have questions or comments about this Privacy Statement or our practices, please contact us through the customer service contact provided on our website.
Our services are not intended for or directed to children under the age of 13. We do not knowingly collect personal information from users under the age of 13. If you believe we may have information from a child under the age of 13, please contact us.
Schedule a demo with one of our loss run pro's today!